I've been using Technorati to monitor the link stats on our weblogs, like most other bloggers out there. But I'm giving up on them.

Recently, they erased all profile data from some of my blogs (doggienews.com, bikernewsonline.com, realestatehow.com, and junkfoodblog.com) and have stopped tracking them. I deleted claim from these blogs, and tried to reclaim them, but Technorati said these blogs were not claimable. They said I need to contact their customer support.

These weren't spam blogs, we don't publish any of those. These were legitimate weblogs with real content, and with groups of loyal readers. If that's how they're going to treat me, then I can take my ad impressions and give them to some other weblog tracking site.

They can't seem to figure out who their customers are. Me and all the other bloggers and blog users are their customers. If I'm not monitoring my blog stats through them, then I'm not using their services nor clicking their ads.

If it was a technical glitch that caused this to happen, well it seems they didn't give much thought as to how many loyal users they'd lose if they inconvenienced them.

They need to get their act together, and figure out who's serving who.